Reference

How nam4d Handles Your Personal Information

This Privacy Policy covers what data nam4d collects when you open an account, use DANA, OVO, or GoPay to fund it, and browse the lobby — and exactly how we keep that data safe.

Account data protectionWallet info kept privateNo data sold to third partiesCookie controls in your handsContact us to request changes
nam4d How nam4d Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Our data practices are built around the same principle that shapes the payment side of nam4d — things should work cleanly, with no unnecessary exposure. Here is how we put that into practice across four areas you should know about.

Account Security

Login sessions use SSL encryption. Any change to your registered email or linked wallet — DANA, OVO, GoPay — requires OTP verification sent to your registered contact before it takes effect.

Cookie Controls

We use cookies to keep your session active and remember your lobby preferences. You can adjust cookie settings from your browser at any time without losing your account access.

Data Retention

Active account data is kept while your account remains open. If you close your account, we retain only what applicable law in eligible Indonesia regions requires us to keep, then delete the rest.

Requesting Changes

You can ask us to correct inaccurate data, request a copy of what we hold, or ask for deletion. Submit via Live Chat or the Privacy Request form and we will confirm the outcome in writing.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to review, correct, or delete data we hold about your account, reach out through any of the channels below. We aim to respond within a reasonable time frame and will confirm receipt of every privacy request before processing it.

Live Chat Open the chat widget from your account dashboard. It connects you directly to a support agent who can log a formal data request on your behalf.
Email Support Send your request to our support email address listed inside the account help section. Include your registered email so we can verify the account match.
Account Help Centre The Help Centre inside your account menu has a dedicated Privacy Request form. Fill it in, submit, and track status from the same page.

Common Questions About Your Privacy on nam4d

These are the privacy questions we hear most often. If yours is not here, use Live Chat or the Help Centre form to get a direct answer from the team.

We collect your name, email, contact number, and device info for account verification. Wallet identifiers — your DANA, OVO, or GoPay number — are stored only to route transactions.

Wallet details are shared only with the relevant payment processor to complete or reverse a transaction. We do not pass your wallet data to any other third party or marketing service.

Submit a request through the Privacy Request form in your account Help Centre, or contact us via Live Chat. We will verify your identity and send the data summary in writing.

Yes. Submit a deletion request through Live Chat or the Help Centre form. We will process it and retain only what applicable law in eligible Indonesia regions legally requires us to keep.

We use session cookies to keep your lobby active and functional cookies to remember preferences. You can manage or block cookies in your browser settings without losing account access.

Once your account is closed, we delete personal data that is no longer needed. Data required under applicable law for eligible regions is kept only for the legally required period, then removed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.